Home Phone Service Packages

Parents Let Toddler Talk on Astound Phone Service

Home phone service you can rely on, at a price you can afford.

Astound offers faster internet service, with speeds to 110 Mbps, and we’ve got great home phone service too. Astound offers home phone service that gives you the same quality and reliability as you would expect from your old traditional phone company, but without the charges and fees you'd get with that old service. With Astound Phone, you'll always get:

  • A clear and reliable phone line, that's much higher in quality than over-the-internet phone service
  • A dedicated phone line that is not tied to your internet or cable service so your phone calls are never affected by your other usage
  • Bundled savings when you package your Astound phone service with internet or cable

Choose the home phone package that meets your needs:

Unlimited Phone

Ready to Order?

ON SALE NOW for as low as $19.95/month
with 12-month promotional discount*

Also available with our Bundle Packages!

Includes unlimited local and domestic long-distance calling to all 50 states, Guam, Puerto Rico, and U.S. Virgin Islands, as well as international calling to Canada and all of our popular calling features, for one low monthly rate.

  • Add Voicemail for $5.00/month
  • Add additional phone lines for $24.95/month
Bay Area Unlimited Phone

Ready to Order?

ON SALE NOW for as low as $9.95/month
with 3-month promotional discount*

Includes unlimited local calling in the Bay Area to area codes 408, 415, 510, 628, 650, 707, 831 and 925.

  • Domestic long distance within the United States and Canada is only $0.05/minute
  • Add Voicemail and/or Calling Features for $5.00/month each
  • Add additional phone lines for $14.95/month


Enhanced Voicemail

Add Astound's Enhanced Voicemail to any Astound Phone package for only $5/month and enable callers to leave you personal messages. With our Enhanced Voicemail, you can check your voice messages, set preferences and ring tones, and manage other features online via the Astound Phone Portal.

Calling Features

The following calling features are included free with the Unlimited Phone Plan, and can be added to the Bay Area Unlimited, Local Unlimited, or Local Phone Plans for only $5/month.

  • Call Waiting
  • Caller ID and Call Waiting Caller ID
  • Caller ID Block
  • Repeat Dial
  • Call Forwarding
  • Anonymous Call Rejection
  • Three Way Calling
  • Distinctive Ring
  • Call Hunting
  • Return Call
  • Speed Dial
  • Call Block
  • Select Call Forward
  • Priority Call
  • Selective Call Acceptance
  • Find-Me-Follow-Me
  • and more!

Additional Phone Lines

Need more than one phone line in your home? Add up to three additional lines for only $9.95/month per line with the Bay Area Unlimited Plan, $14.95/month per line with the Bay Area Unlimited Plan, or $24.95/month per line with the Unlimited Plan.

Service Protection Plan

Astound offers a comprehensive protection plan for all your Astound residential cable, internet and home phone services.

This protection covers you for all in-home service calls related to wiring, equipment and customer education.

Enjoy peace of mind for all your Astound services for only $3.99/month*. This service is included FREE for all Astound Triple-Play customers.

Learn more about the Residential Service Protection Plan.

How does it work?

Astound Phone is a broadband home phone service that works with the existing telephone wiring and the fiber-optic network already in your neighborhood. You can keep using your regular home phone handsets. If you want to make a call, simply pick up the receiver and dial.

Astound Phone uses digitally delivered packet cable technology to deliver carrier-grade IP telephony over a private network. That ensures a higher quality of service with consistent and significantly better audio because Astound Phone doesn't suffer performance issues that might result from dropped packets. For you, that means crystal clear sound, and no annoying echoes or sound delays.

It's easy to switch!

Switching to Astound Phone is easy. In most cases, you can keep your existing phone number. All that's needed to get you started is to have an Astound installation professional come out and install your telephony modem.


* Offers expire 4/30/2015. Promotional rates and terms may vary by service area; call or order online to view offers specific for your area. Click here for more details.

Promotional Discount automatically taken off monthly regular price. Offer good for new customers without Astound phone service, or former customers inactive for 60 days or more and in good standing. Promotional rate good 3 or 12 full months of service, as indicated above.

Mulitmedia Modem, or MTA (multimedia terminal adapter), required; rental fee applies when combined with internet service. Phone installation is $19.95, in addition to any other installation fees that apply to an order. Special wiring is extra. Franchise fees and taxes apply. Other fees may apply. Not available in all areas. Call for complete details. Other restrictions may apply. Prices subject to change.

LifeLine Service: In cooperation with the California Public Utilities Commission, Astound offers LifeLine discounted telephone service to qualifying customers. Click here for more details.

Beginning July 1, 2009, new applications for the California LifeLine Telephone Program must be approved before the California LifeLine discounts are received. If you enroll in California LifeLine, you will pay the regular rates for basic phone service until you are approved. Once approved, you will receive a bill credit with the California LifeLine discount retroactive to the date your service began or the date you requested to be enrolled, whichever is later. If your bill has a credit balance of $10.00 or more, you may request a refund check.

For additional information regarding the California LifeLine Telephone program and service, please visit www.CaliforniaLifeLine.com or www.cpuc.ca.gov/PUC/telco.